Financial Services Market Research

Established in 1995 we have been providing reliable market research in financial and business services mainly in the UK but also in Europe. Over the past 20 years we have built relationships with a wide variety of companies from the financial sector in order to improve their product, market and competitor intelligence. We are specialists in the industry and boast an extensive data source on consumer financial behavior dating back to 2002 using exclusive data commissioned from leading financial services market research agency GfK.

At JGFR we consistently provide cost effective market and consumer intelligence reports. Our market research expertise provides financial services companies with regular updates on the markets and consumer behavior, with a focus on confidence and financial activity. We always ensure that we provide relevant, up to date market research and insight which can add value to your business and to the financial services sector.

Through our carefully developed network links we are able to undertake specially commissioned financial, business and economic research projects in a cost effective and timely manner.

Please get in touch if you require financial services market research, insight, consultancy or marketing information. We pride ourselves on our personal approach and will be on hand to answer any questions in a timely and professional manner. We also provided commentary on the mood of the nation towards the London Olympics and have a special interest in sports charities.

Latest reports to buy or subscribe to: UK Financial Activity Barometer Q4 2016 Olympics 2005-2012 Barometer Financial Advice and Financial DIY 2015 UK Consumer Confidence Monitor UK Banking Barometer Q2 2016 UK Financial Services Buying Behavior 2015 UK Sports Report 2015   Latest News Releases Mar 14 A nation divided Feb 28 Tough times ahead for consumers Feb 14 Barclays & Lloyds Banking Group top MFSPS Feb 10 Rain stopped play: Sport & climate change Jan 31 Cautious consumers in Year of Rooster Jan 22 Consumers borrowing surge continues Dec 22 Consumers prefer Financial DIY Dec 22 Year end confidence at 4 -year low Nov 30 Inflation surge dents confidence Nov 24 Self assessment: The Jams Nov 22 Future of financial services Nov 8th Brexit & confidence: old guys rule? Oct 31 Nationwide leading in South East. Oct 31 Consumer Resilience Continues Oct 25 The Power of Sport Oct 24 Strong demand for financial services Sep 30 Confidence back to pre-Brexit level Sep 21 Property demand surges post Brexit Aug 31 Savings confidence plunge Aug 9 Open Banking: consumers to adopt? July 29 Collapse in consumer confidence July 27 Brexit growth & confidence challenge July 25 Strong Q3 financial activity in prospect July 14 Student sport: A time to promote? June 30 Northern Powerhouse Brexit launch? June 27 Vital role for sport in national well-being June 13 Public expect UK to vote Remain Jun 6 Economists give key EU reference points May 31 Confidence up despite job loss fear jump May 24 Nationwide shine in new banking climate May 19 Is there a role for banks in EU debate? May 2 Springtime blues for consumers Apr 26 Borrowers and savers prefer to be in EU Apr 15 Big banks with branches please Apr 11 Record numbers of savers Mar 31 Many shades of grey this spring Feb 26 Consumer climate change? Feb 16 The Big short -when data tells stories Feb 1 Golden year for consumers and Team GB? Jan 19 Halifax ‘Year of extra giving’ rewarded Jan 8 Capital withdrawals at 13-year high Jan 6: JGFR Research Year: Clicks, bricks and giving Jan 4 Media underestimate consumer resilience in 2015 Dec 22 A record year for confidence Dec 10 2015 Year of the Consumer Nov 27 Tide still high for confidence Nov 10 Support for sports charities soars Nov 4 11% jump in households net worth Oct 30 Gender confidence gap widens Oct 27 Q3 growth reliant on consumers Oct 15 Where are the challenger banks? Oct 14 Boom times for fin services brands Sep 30 Students downbeat as term begins Sep 29 Low earners confidence boost Aug 30 Confidence at 18-year August high July 31 Consumer Spring turns into Summer July 27 Changing of retail banking guard July 13 Surge in financial activity in prospect July 6 More people believe in lasting London 2012 sporting legacy July 1 Network consumer: main line v sidings Jun 30 Sentiment soars to new Millennium high May 28 Post election blues as confidence falls May 6 Health, well-being and activity key policy areas for next Government May 4 UK well placed in EC sentiment survey Apr 30 No election jitters among consumers Apr 28 Lack of mortgage funding will increase housing inequality in stamp duty move Apr 14 ‘Consumer spring’ continues with pension pot payout demand Mar 31 Spring 2015: Economic delight Mar 31 Confidence soars to best since 2002 Mar 30 Branches find new generation of users Mar18 3 million more professionally advised Mar 3 Back home for UK banks Feb 28 UK near top of European Sentiment League Feb 27 UK Feel Good Index at 14 year high Jan 30 January confidence best since 2005 Jan 27 Growth under pressure Jan 23 Confidence key to ECB QE success Jan 12 2014 Strong demand for housing, life & pensions in Q1 Financial Activity Barometer Jan 6 2014 A good year for major high street banks Jan 5 2014: A feel-good year Dec 31 JGFR / GfK Financial Wellbeing & Feel Good Indices end year at multi-year highs Dec 19 Consumer confidence at 9 month low Dec 10 Unlocking UK wealth; an election desire? Dec 1 UK push to be centre of international retail banking qualifications Nov 28 Spending confidence jumps Nov 24 Family finance and digital demand for advice key conference themes Oct 31 Big slump in Scots confidence Oct 27 Jump in high street banks as MFSPs Oct 24 Q3 growth up 0.7% but a real recovery? Oct 15 UK Financial Activity Barometer -50 not out Oct 3 Drop in Feel-Good and Financial Well-being indices Sept 30 Scottish confidence at 7-year high Sept 25 Students and Graduates: Financial update Sept 2 Financial welbeing at best in 6 years Aug 29 Personal finances boost confidence July 31 Confidence wilts as optimism weakens July 25 RBS Group: Winner in Q3 UK Banking Barometer July 25 Financial depression over July 8 Champagne summer for financial services July 2 Housing activity at 7 year high June 30 Confidence at 9-year high June 30 Evidence growing of shifts in banking behaviour June 17 Scotland the Brave? June 12 The Q2 Consumer Chart Show May 30 Confidence at 10 year high May 22 Charity community service..some notable absentees May 8 Financial well-being set to regain pre-crash levels in autumn? Apr 30 Confidence at multi-year high Apr 29 Service sector rules UK Apr 23 Mortgage demand unlikely to be met Apr 22 Feel-Good Index at multi-year high Apr 16 We are all fundraisers now Apr 11 TSB replaces Co-operative Bank as Top10 main financial services provider Apr 1 Springtime boom for financial services Mar 28 Confidence at highest since August 2007 Mar 26 Spring newsletter; 5 years after slashing of interest rates, things are getting better Mar 25 Surveying the UK economy Mar 19 Financial Well-being up 56 points on year Mar 18 Online now dominant channel in financial services Mar 4 Financial advice gap up 5 million in 2 years Feb 28 Consumers resilient amid February storms Jan 31 Confidence at 6 year high Jan 28 UK GDP growth and confidence Jan 27 Reflections on Davos, the young, education and sport Jan 26 Self-employed and over 65s lead in job growth but how sustainable? Jan 17 HSBC best positioned in new retail banking era Jan 13 Up, up and away London property activity Jan 1 UK Feel-Good Index at best New Year start since 2006 Dec 31 2013-a year to remember for consumers Dec 24 Strong consumer financial activity in coming months Dec 20 Confidence up 16 points in 2013 Dec 4th ‘Middle England’ savings rise strongly Nov 29 Confidence 10 points up on a year ago Nov 29 Mortgage demand a driver of bank switching and branch usage? Nov 27 Complacency and regulation rule in investment industry Nov 20 Olympics Legacy: Public Impact Year 1 Nov 18 Its a young world Nov 11 Strong home DIY intentions may mean more people staying put Nov 1 Prospective student financial activity at post 2007 high Oct 31 Cost of living worry knocks confidence Oct 23 Welcome to the Q4 Consumer Chart Show Oct 5 Big jump in consumer credit intentions Oct 4 UK No1 in European economic sentiment Oct 3 No great rush to switch banks Sept 30 Surge in borrowing, saving intentions Sept 30 Consumer recovery well under way Sept 19 Optimism at highest since April 2010 Sept 12 Will household net worth reach £8 trillion in 2013? Sept 11 JGFR wealth survey shows lower savings Sept 9 To switch or not to switch banks? Sept 2 UK tops European sentiment league table Sept 2 Consumers bask in summer optimism Aug 28 Is confidence king? Aug 5 Household finances strengthen in July July 31 Consumers bask in economic recovery July 26 Some switching away from leading banks July 15 Consumer confidence to soar on Royal birth? July 9 The Olympics Legacy: Beyond London 2012 July 1 Patchy outlook for UK housing market in Q3 UK Financial Activity Barometer June 28 3-month confidence measure at highest since Feb 2010 June 28 Booming car sales – a great marketing success story? June 24 Better second half in prospect? June 17 Death of the Co-op dream in Financial services May 31 May effect boosts confidence May 8 Go West where confidence is high May 1 1 in 5 negatively impacted by Budget Apr 30 Austerity weighing on confidence Apr 25 Consumer credit set to pick up Apr 3 Major banks market share grows Mar 29 No spring housing bounce in Q2 FAB Mar 28 UK confidence on hold Mar 25 Will the Budget increase confidence? Mar 20 GfK/JGFR measure impact of Budget Mar 15 Financial DIY – the legacy of RDR Feb 28 Optimism up despite growth slump Feb 13 Consumers need to adjust spending to new economy Jan 31Germany and UK top European Sentiment Indicator league table Jan 31 Modest bounce in New Year confidence Jan 26 Mixed Q4 GDP data Jan 23 Where will the £ be in 5 years? Jan 8th London Olympics Barometer 2005-12 launched Jan 4th 2013 A year of recovery? Dec 29 Emerging bank brands on the rise Dec 29 More people prioritisng cutting debt Dec 21 Gloomy media infecting confidence Dec 20 Today’s the day! Dec 5 9 reasons to be cheerful Nov 30 Surge in UK consumer confidence Nov 26 PPI: £15 billion windfall tax on banks? Nov 23 More riders enter the bank branch race Nov 20th Financial Advice -a leap into the unknown? Nov 6th US confidence soars in run up to election Oct 31 UK consumer confidence at lowest since April Oct 25 Olympics boost to growth of 0.2% Oct 25 Digital wars: Microsoft v Apple Oct 16 Santander and Nationwide breakthrough as main financial service providers October 11th A new alliance in Cameron’s Britain taking shape? October 2 Surge in borrowing demand September 29 Weak household finances dampen confidence boost from Olympics September 27 Sport triumphs in wake of magical Olympics / Paralympics September 21 JGFR newsletter: Escape from reality August 31 Oympic flames fail to ignite confidence August 22 Free banking – a minority activity August 13 Team Commonwealth tops medal chart August 11 – Team GB rules- but for how long? July 30 On the Olympics trail ..but no Olympics bounce in confidence July 25 Slump in GDP growth forecast by consumer confidence decline July 25 Beyond Sport conference lit up by David Beckham and Mohammed Ali July 8 UK Banking Barometer launched July 6 Shift away from high street banks July 2 Demand for life & pension rises in Summer Financial Activity Barometer July 1 Around a third of adults view Olympic Torch Relay June 29 No Diamond Jubilee bounce June 28 Confidence down 56 points in 8 years June 18 Power of sport to drive business? May 31 Summer events boost UK confidence May 23rd Challenger brands pick up share in latest UK Banking Barometer May 9th Olympics blog Apr 27 Financial wellbeing at 6-month low Apr 26 No surge in Olympics excitement Apr 26 Confidence sending mixed messages Apr 25 Double dip recession confirmed Apr 3 Bounce in cash deposit and ISA intentions Mar 30 No spring bounce in confidence Mar 22 Budget marks start of generation battle Mar 12 Financial DIY 2012 finds a quarter of adults control their pension investment Feb29 Confidence unchanged but consumers more optimistic Jan 30 Mixed outlook in prospect Jan 23 Olympics Barometer 2005-12 report published Jan 16 Tough ISA season in prospect Jan 4 Olympics optimism fading away Jan 2 Slump in demand for financial products Dec 22 Lack of Christmas cheer among consumers Nov 30 Confidence up. Christmas spending to be better than expected? Nov 18 Nationwide consumer confidence collapse Nov 17 Virgin Rock or Virgin Money? Nov 16 The art of customer engagement Oct 31 October sunshine fails to boost sentiment Oct 28 http://blog.marketing-soc.org.uk/2011/10/the-growing-economic-gender-divide-by-john-gilbert/ Oct 20 Big decline in women’s cash savings Oct 6 QE to boost confidence? Oct 3 More people expect to take out credit Sep 30 Confidence stable but still at critical recession level Aug 31 Circuit breakers needed to restore confidence Aug 25 Sentiment on wane globally Aug 22 Public support for Olympics legacy grows Aug 18 Rethinking August Aug 1 Depressed confidence marks start of second half 2011 July 28 London Olympics 2012 The final countdown July 25 Nationwide June confidence edges lower July 6 Savings intentions slump in the South East – the hidden impact of the Olympics? June 30 Financial worries dent consumer optimism June 29 Consumer spending to increase? June 16 Consumers support separation of retail and investment banking June 14 Summer recovery in prospect for UK economy? May 28 Consmer confidence surges in May April 28 Royal Wedding and sun fail to cheer consumers April 27 High demand for Olympics tickets mean many will be disappointed Apr 27 Consumer confidence out of sync with GDP growth and business confidence Apr 20 4.5 million fewer savers, investors & borrowers Apr 1 Housing market demand at crisis levels Mar 31 Confidence treads water at recession levels Mar 15 Fewer people take professional financial advice Mar 2 Personal finances push confidence slightly higher Jan 31 Financial wellbeing collapses Jan 31 Biggest fall in confidence in 15 years Jan 25 Hold on to your jobs – double dip on way Jan 24 Consumer prices rising way above official rate Jan 24 German consumers to boost UK tourism? Jan 21 3 million fewer savers, investors or borrowers Jan 21 Consumer confidence up but down on year Jan 12 Financial Wellbeing up in December Dec 24 New Year Financial Activity Barometer pointing to sluggish product demand Dec 23 Conflicting signals from confidence data Nov 30 Spending cuts push confidence lower Nov 15th Sunshine among autumn confidence gloom Oct 29th Consumer confidence up 1 point in October Oct 28th Around two-thirds of adults believe retail and investment banking should be split Oct 19th World Cup bid win will boost confidence Oct 18th Spending cuts spooking confidence Oct 4th Depressed housing market and borrowing activity outlook Sept 30 Financial wellbeing improves Sept 30 More stimulus needed as confidence dips Sept 15 Pick up in sentiment in August Aug 31st Despite August gloomy weather consumers looking on bright side Aug 11th Double dip recession likely July 31st More economic stimulus needed for stressed consumers? July 28th Londoners gear up for 2012 Olympics July 21st Weaker savings, investment and borrowing outlook;property purchase intentions at survey low July 19th Pessimism grows as job fears rise June 30th Confidence down for fourth month June 16th Election result dents optimism June 10th Year zero points to England World Cup Final place May 28 Election uncertainty hits confidence May 27 Further drop in financial wellbeing May 27 Sports charities grow in popularity May 6th Slump in UK Financial Wellbeing May 1st Election uncertainty dents confidence April 15th Job worries dent confidence April 1st Savings and investment are consumer priorities March 31st Consumer confidence stalls March 30th 56% of Brits believe the London Olympics will deliver a sporting legacy March 6th Optimism reigns March 1st UK consumers are among the most optimistic in Europe February 26th Misery Index at best for 3 years as econmy and confidence beat expectations Feb 3rd No January bounce in spending confidence Jan 29th Financial Wellbeing up 7 points Jan 29th Confidence up 2 points in January Jan 19th Big jump in expected savings, investment and debt repayment Jan 14th A third of adults switched financial advice in past year’s crisis Jan 6th Chillier consumer confidence

JGFR State of Consumer June 2016 Autumn Chart Show 2016 New Year 2017 blog *64% of adults would support a charity that makes a difference to young peoples’ lives through sport (source: GfK NOP) JGFR supports The Change Foundation (www.thechangefoundation.org.uk/) See John Gibert’s Marketing Society blogs (www.marketingsociety.org.uk) JGFR writes a quarterly feature on the mood of the consumer for The Financial Services Forum (www.thefsforum.co.uk)

New/Forthcoming Reports Q4 2015 Financial Activity Bulletin Sports Report 2015 Financial Adivce / Financial DIY 2015 Banking Barometer Q4 2015 November Consumer Confidence Monitor

‘Off the peg’ consumer research – 2015 Pensions Sport and charities Attitudes to banks Graduates and finance

 

“ We provide clients with greater awareness of what’s happening in the market enabling them to react to the information received”